We are based in Fullerton, California. (714) 512-5383
Call us: (714) 512-5383 during store hours Mon-Sat 11AM-8PM Sun 11AM-6PM PST.
Visit us at 323 N. Euclid St. Fullerton, CA email@example.com
Due to PayPal's seller protection protocols, we are required to ship orders to the address associated with the PayPal transaction. Please make sure that your order's delivery address matches that of the transaction with PayPal. If both addresses do not match then the order will be cancelled.
Orders consisting of one or two items, depending on the items' weight, are shipped via USPS First Class Mail (2-6 days). Orders consisting of three or more items are shipped via USPS Priority Mail (1-3 days).
All international orders are shipped via USPS First Class International Mail. Please allow 2-5 weeks for delivery. USPS does not update tracking information for packages shipped via First Class International Mail Service, which is the cheapest shipping method that they provide. We politely ask for your patience on this, as we are fully aware that the tracking issue can be very frustrating to you.
International Buyers – Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
Exchanges, Returns and Cancellation Policies:
All returns and exchanges (domestic and international) must be requested 7 days within the delivery date. Returned items are all subject to a 10% restock fee. We recommend customers use a tracking number when sending back returns. Your return/exchange must be shipped within 3 days of requested date. Please email your tracking number to firstname.lastname@example.org. Shipping fees are non-refundable.
Buyer pays for return shipping.
All return items must be unwashed, unworn, and have all original tags still attached to qualify for a return. If you ship such items not meeting our requirements, Sickoutfits will not be responsible for processing and returning such items.
Returned items bought on promotional sale will not be credited promotion. (example below)
Example: Promotion offers 10% off when spending $100 or more (4 items on average).
Customer decides to return one item of their four purchased items, taking their order total under $100. This will disqualifying the promotion from the original order placed, resulting in a PARTIAL REFUND only. No exceptions.
It is our commitment to give you the best shopping experience possible, contact us with any questions regarding stock, shipping, exchanges and returns.